We offer standard free shipping by USPS (United States Postal Service) to domestic (within the US) and international orders of $40 or more.
If you prefer expedited shipping, we will charge a shipping cost for depending on the carrier system you will choose.
After receiving your order,prior to shipment your merchandise undergoes strict quality checks. The processing time varies depending on the specific product, with the average processing time approximately 3 business days; However, it can also be affected by the item’s stock status.
Domestic: USPS standard shipping delivery time is generally 5-7 business days. These carriers deliver Monday through Friday.
International: Delivery time for international shipping is between 10-21 days. International orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Please refer to your tracking information to monitor potential delivery.
Carriers will leave your package at your doorstep if no one is available to receive the package at the time of delivery. Any package left at your doorstep is your responsibility.
If you do not see your package, contact the carrier with your tracking information.
If you continue to experience a delivery issue after you have already contacted the carrier about your package, please contact our customer service on email@example.com
You are responsible for any lost or stolen package after it has been delivered by USPS.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours on firstname.lastname@example.org. Once the packaging and shipping process has started, it can no longer be canceled.
30-DAY RETURN AND EXCHANGE POLICY
If you are not 100 % satisfied with your purchase, you can return or exchange your item within 30 days from the date of delivery provided that the product is not worn, washed,, and its package and label are not damaged, torn, or detached.
We allow customers to decide whether to keep or return the item within this 30-day timeframe. However, even a few days of use could potentially damage the item, so please treat newly purchased items delicately during this initial period in case they need to be returned.
Please note: If the returned item cannot be restocked due to its used appearance, your request for a refund or store credit will not be processed and the original item will be returned to you.
Return shipping costs are your responsibility and are not reimbursable for standard returns.
If your order was eligible for a free shipping promotion and was not billed for shipping costs, the shipping charges will be deducted from any refund or credit.